At GroomiNation, we take pride in offering high-quality barbershop chairs, spa beds, and salon furniture built for durability, comfort, and professional performance. We stand behind the quality of our equipment and want you to shop with complete peace of mind.
Business Information
- Store Name: GroomiNation
- Website: groomination.shop
- Business Address: 9900 Davidson Pkwy, Stockbridge, GA 30281, USA
- Email: contact@groomination.shop
Manufacturer Warranty Coverage
- Most salon furniture and commercial grooming equipment sold on groomination.shop come with a standard manufacturer warranty covering structural frames, hydraulic pumps, electrical motors, and mechanical components under normal commercial or residential use.
- Warranty durations and specific coverage details vary depending on the product brand and equipment category. Detailed manufacturer warranty documentation is included inside the product packaging or available upon request.
Damaged or Defective on Arrival (DOA)
If your barbershop chair, spa bed, or furniture arrives damaged, defective, or functioning incorrectly straight out of the box:
- Notify Us Within 48 Hours: Contact our customer support team immediately at contact@groomination.shop.
- Provide Documentation: Please include clear photos or a short video demonstrating the defect or shipping damage, along with your order number.
- Free Replacement or Repair: Upon verification, we will arrange for a free replacement, necessary replacement parts, or a full refund under our Refund Policy.
What Is Excluded from Warranty Coverage?
The warranty does not cover issues resulting from:
- Improper assembly, incorrect installation, misuse, or exceeding maximum weight capacities.
- Unauthorized technical repairs, modifications, or alterations.
- Accidental physical damage, drops, liquid spills, or harsh chemical stains on upholstery.
- Normal wear and tear (e.g., cosmetic scratches, fading, cushion compression over time).
- Neglect, lack of routine maintenance, or improper cleaning practices.
How to File a Warranty Claim
To initiate a warranty claim for a product purchased from GroomiNation:
- Gather your original Order Number and proof of purchase.
- Send an email to contact@groomination.shop with the subject line:
Warranty Claim - [Your Order Number]. - Describe the issue in detail and attach photos or videos showing the defect or broken part.
- Our customer support team will respond within 1–2 business days with instructions or assist you in receiving replacement components/units directly from the manufacturer.
Contact Information
For questions regarding product warranties, technical support, or replacement parts:
GroomiNation
9900 Davidson Pkwy
Stockbridge, GA 30281, USA
Email: contact@groomination.shop
Website: groomination.shop